Food safety in everyday life: Shopping for vegetables in a rural city in Vietnam

Sigrid Wertheim-Heck, Gert Spaargaren and Sietze Vellema conducted a research with the aim to investigate how Vietnamese citizens in their everyday lives are confronting the health risks and other side effects related to the consumption of fresh vegetables.

Concerns about food safety influence the way in which Vietnamese consumers confront the question of where, how and from whom they buy their fresh vegetables. In this paper we analyze in what manner and to what extent existing shopping practices inhibit the adoption of modern retail based food safety strategies. Using a social practices theory based approach; we analyze in detail the sales practices of sellers and the purchasing practices of consumers in a Vietnamese provincial city.

This study reveals how both sellers and buyers in wet-markets, Asian style fresh food markets, apply different sets of skills and knowledge, based on locality, personal contacts and private judgment, to match supply and demand in the context of food safety threats. Within the everyday practice of shopping for vegetables, trust is shown to be continuously reproduced along pre-given lines.

Consumers do not easily look outside or move beyond their existing routines even when food safety concerns would urge them to do so. From these findings we conclude that in situations where wet-markets serve as the dominant channel for distributing and purchasing fresh food, the efficacy of government and retail induced food safety strategies depends on their articulation within existing food purchasing routines of Vietnamese consumers.

Download the complete publication here

Constrained consumer practices and food safety concerns in Hanoi

What explains the persistence of vegetable shopping at street markets even while they do not offer formal food safety guarantees in Hanoi? Sigrid Wertheim-Heck, Sietze Vellema and Gert Spaargaren, with support of Fresh Studio Team, conducted a practice-based research in order to understand the motivation and constraints of consumers relating to their daily vegetable purchase practices.

Food safety is a widely recognized concern in Vietnam. Public officials, companies and consumers find different ways to address risks of pesticide residues and bacterial contamination related to the use of fresh vegetables in daily diets. The response of the government to these food safety risks includes the modernization and regulation of the food retail system. However, reforms that aim to offer a controlled and predictable provision of fresh vegetables through supermarkets seem to contrast with the daily consumer practices in a dynamic city as Hanoi; over 95% of vegetables is still being purchased at long-established open-air markets, importantly the informal and unhygienic street markets. Using a practices theory approach, this paper aims to explain this persistence of street-market shopping for vegetables.

Detailed accounts of consumer practices, case studies at different retailing sites and daily logbooks of consumers demonstrate that the way consumers cope with food safety risks is largely shaped by the temporal and spatial constraints of their daily shopping practices.

We identified how vegetable shopping is either enjoyed as social interaction within the local community or is regarded a time-consuming activity that conflicts with other activities in everyday life. Our findings indicate how these constraints constitute a reinforcing mechanism for the persistence of uncontrolled and unhygienic street markets.

To make policy responses to food safety risks both more realistic and effective, it is essential to connect to and accommodate the daily realities of consumers managing time and space in a modernizing city rather than to impose an ideal, typical market exclusively driven by the wish to control food safety risks.

Download the complete publication here

BopInc and partners publishes: The process of innovation to create inclusive business

BoP Innovation Center (BoPInc) and partners (among others Fresh Studio) published the fifth and final publication of the series on the inclusive innovations process at the Base of the Pyramid (BoP), named ‘The process of innovation to create inclusive business’.

The publication ‘The process of innovation to create inclusive business’ is the final publication in the Three Pilots for Pro-Poor Innovation (3P4PPI) series and discusses experiences and insights gathered from implementation on market-driven pro-poor innovations in Bangladesh, Ethiopia, Kenya, Rwanda and Vietnam.

One of the main challenges for companies, international organizations and NGOs who embark on creating new business opportunities in BoP markets, are optimizing the outcome of the innovation development and to cope with high level of uncertainty inherent in inclusive innovations.


The Three Pilots for Pro-Poor Innovation (3P4PPI) consortium has been able to test a BoP Innovation Cycle, which represents the iterative phases within the process of inclusive product and service innovation development. Developing innovation at the Base of the Pyramid requires a specific approach. The cycle goes from identifying opportunities to the actual implementation of it. Key business dimensions of a BoP venture are developed in each phase. The acquired knowledge is used to improve the BoP Innovation Cycle.

The publication is available through download on the BopInc website

Fresh Studio, the best choice for my internship

As part of the study program of the University of Dalat, Dan conducted a three months internship at Fresh Studio. “It was just a short time, but a wonderful experience.”

Choice for Fresh Studio

I found Fresh Studio by Internet. I wrote a motivation letter, in which I described my previous experiences, and applied at the company. I was so happy that Fresh Studio accepted my request.

Internship assigment
My internship assignment was to make a ‘Green lolo trial’.

Furthermore, I had the opportunity to work with farmer at Suoi Thong B village in the Metro Requirement project. The first days, I was guided enthusiastically by Fresh Studio’s agronomists. I was introduced in the company and they informed me about the production process “Metro Requirement”. I also visited farmers in Dalat with the agronomists.

I started working at the Demo Farm. I provided different seed varieties, soil and fertilizers for testing green lolo. I worked with farmers, who produce safe vegetable in “Metro Requirement” project. I found this the most exciting part of the job. I checked their farm, noted their plants, fertilizer storage, pesticide storage… I experienced that farmers have multiple personalities; some are very friendly but some are very picky. But after some time, I was close to them. They shared many things about farming, crop and some things in life with me. My knowledge increased a lot.

Reflection
Looking back at those 3 months, I have a lot of happy memories and unforgettable impressions. Fresh Studio is a professional working environment. People are very passionate about their work and we always made a lot of fun.
When my internship ended, the company organized a farewell party. I was deeply moved.


At this moment, I am back in college to continue my education. If I think about past time, I feel so happy and grateful for the company. Fresh Studio is not only a company but a family. I will strive and study hard to have the opportunity to be a member of the Fresh Studio family again.

Improved market engagement for off-seasonal vegetable producers in North-West Vietnam

Moc Chau and Son La government agronomists and extension officers will start to join Fresh Studio, Northern Mountainous Agriculture and Forestry Research Institute (NOMAFSI) and  Hanoi University of Agriculture (HUA) in the monitoring of farmers.

The farmers participate in the project: Improved market engagement for counter-seasonal vegetable producers in North West Vietnam. The engagement of Moc Chau and Son La governments is part of 1) handing over project activities to local stakeholders and 2) developing a certification system to produce and market Moc Chau vegetables under a trademark.

One of the objectives of the project is to evaluate the economic potential and improve the current supply chain model. This model is introduced in 3 villages in Moc Chau, Vietnam: An Thai, Ta Niet and Tu Nhien. In order to achieve this objective, farmers are participating in trainings executed by experts from the Australian Centre for International Agricultural Research (ACIAR), NOMAFSI, HUA, Fruits and Vegetables Research Institute (FAVRI) and Fresh Studio. After 3 years, the supply chain model is working and getting stronger. Farmer groups are now supplying and coordinating directly to the retailers.

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^ Reviewers together with project team inspect the fields of potential farmers

Initially, the project focused mainly on supplying Hanoi market with safe vegetables during the off-season (March-November). However, due to a constant volume and improving quality of Moc Chau vegetables, Hanoi retailers are more than willing to purchase vegetable from Moc Chau whole year round.


The project will continue to train and support the local stakeholders until 2015. For the coming months, strengthening the farmer groups in the 3 core project villages is top priority together with registration and implementing control and monitoring of the trademark and logo. By the end of the project, farmers together with the local government of Moc Chau and Son La province will take over and continue the activities in supplying certified Moc Chau vegetables under one certification trademark.

Reputation risk for clean and safe vegetables from Dalat

Dalat is an important region of high-quality vegetable production in Vietnam. The adaption of standardized methods and modern cultivation technologies by farmers in Dalat has led to the successful growth of clean and safe tomatoes, potatoes, and cabbages which are larger than the average size of vegetables. But is bigger always better?

Despite the successful growth of clean and safe vegetables, farmers and traders in Dalat encounter difficulties finding buyers for their production. Most Vietnamese consumers associate unusual large fruit and vegetables with products from China. Consumers are unable to distinguish high-quality vegetables from Dalat over Chinese vegetables, which lead to falsely accusing distributors of selling Chinese products.


This misconception of Vietnamese consumers is caused by the fact that a wide variety of Chinese produce (e.g. carrots, cabbage, potato, garlic, and ginger) is available in larger sizes compared to local produce and their quality and safety is often front-page news.

The suspiciousness of consumers creates a paradox for fresh food production form Dalat; the oversized products, produced by means of standardized methods and modern technology, are sold at lower prices than those of lower quality.

Promotion
According to experts, the solution to this paradox is that Dalat high-tech produce growers should join forces to introduce these ‘giant’ products to consumers countrywide with the results that consumers will no longer mistake them for Chinese fruits and vegetables. “Growers should frequently launch programs to promote their products. It’s a pity that large Dutch-beef tomatoes are mistaken for Chinese tomatoes,” advised our representative of Fresh Studio in Dalat, adding that this proves that the promoting channels for Dalat produce should further improve.


This advice was supported by agriculture expert Le Huu Phan, who urged Dalat farmers to take immediate action to educate consumers across the country about their high-quality produce. “This should be done soon to prevent the reputation of Dalat vegetables from being damaged”.

Read the original article at: www.tuoitrenews.vn

Fresh Studio consultants attended a CBI seminar on market intelligence and ICSR

For strengthening the partnership between CBI and Fresh Studio in implementation of export coaching programs (ECP) in Vietnam, two consultants of Fresh Studio attended a seminar on updated ICSR and the use of CBI market intelligence database from 28-29 January 2014 in the Hague, the Netherlands.

The seminar was organized by the center for the promotion of imports from developing countries (CBI), an agency of the Netherlands Ministry of Foreign Affairs.

The seminar provided insights on how the CBI market intelligence database is used for EU market research. Moreover, the participating experts were updated on international corporate social responsibility (ICSR) standards that are required for businesses that have the ambition to export to EU markets.

More importantly, the participation of over 30 experts from 24 different developing counties across the globe from Asia to Africa provided good opportunities for the participating experts to update and share their experience in implementation of CBI programs in their own countries, and establish their networking for future information and experience exchanges.

This type of CBI seminar is an effective platform for the experts from developing economies to be updated on ICSR developments and sharing experiences on the implementation of CBI programs across sectors and countries.

Presentation CBI CSR training in the Hague: Open as PDF (5,21MB)

Potato trials planted in North Vietnam and the Central Highlands

As part of a project of NAK AGRO to strengthen the Vietnamese seed potato production sector Fresh Studio is carrying out potato trials in North Vietnam and in the Central Highlands of Vietnam.

Potato is an important crop in Vietnam of which the current annual demand is surpassing the annual produced volume. One reason for this is that the established seed potato production sector in Vietnam is not well-organized. This results in poor availability of good quality potato seeds for farmers, which in the end is limiting the current potato production potential in Vietnam.


Since 2011, NAK AGRO is implementing a project in order to strengthen the Vietnamese seed potato production sector. As part of this project local authorities are trained in the production and inspection of seed potatoes. To support these training activities and to identify potential potato varieties to produce in Vietnam, Fresh Studio is performing potato trials in North Vietnam and the Central Highlands of Vietnam. The potato varieties will be harvested in 2014.

Fresh Studio honoured as Best Innovative and Sustainable Company of the Year

The Belgium, Luxemburg and Dutch chambers of commerce in Vietnam, organized the joint BeNeLux Business Award on the 14th of March to encourage the development of local best practices, promote collaboration, and recognize the performance of companies and individuals.

Fresh Studio proudly received two Awards for “Best Innovative Company of the Year” and “Best Sustainable Company of the Year”. A five headed jury including the CEOs of DHL Vietnam, PriceWaterhouseCoopers and several professors from leading business schools, selected Fresh Studio as winners, with Philips and Akzo Nobel as runner-up’s in second place in respectively the “Best innovation” and “Best Sustainable” categories. The jury selected Fresh Studio because of its enormous contribution to make the agriculture sector in Vietnam more professional, more sustainable and more profitable.

During the award ceremony the Fresh Studio director stressed the importance of agriculture feeding the current 88 million Vietnamese, providing jobs for 60% of the population and playing a key role in the world market with products such as rice, coffee and fish. He further thanked the Fresh Studio clients, partners, staff and farmers, who have made it possible for Fresh Studio to make its contribution to the Vietnamese agriculture sector.

BeNeLux Business Awards 2014:

Best Company of the YearDe Heus
Best Start Up Company of the YearDobla and Vietnammm
Best Innovative Company of the YearFresh Studio
Best Sustainable Company of the YearFresh Studio
Best Manager of the Year (senior)Mr. Gabor FluitGeneral director De Heus

Fresh Studio’s recent developments:

  • Creating awareness for the future of Vietnamese markets in urban areas Read more
  • Improving the life of people in rural areas by value chain development Read more
  • Developing the market engagement for Vietnamese vegetables Read more
  • Promoting and enhancing the competitive position of value added food ingredient products from Vietnam for export to the EU market Read more
  • Creating IT solutions for agronomists and farmers Read more
  • Co-organizing Dairy Dialogue initiative to develop dairy zones in Vietnam Read more

Source: Beluxcham.com 

Fresh Studio speech during opening of exhibition ‘Stories of markets’

With its history of establishment and special and unique culture, Hanoi was in the past named Kẻ Chợ. Markets exist, develop and change along the rhythm of life of the capital city.

Many markets in Hanoi now only exist in people’s memories as they have been turned into commercial centers or disappeared but markets are still present as part of the history and culture of Hanoi and are essential for each family.

The Exhibition “Stories of Markets” shared with visitors memories of old markets, real situation of present markets and expectations for future markets through archive photos and diverse and multi-dimensional voices from people, sellers and buyers. During the opening of exhibition ‘Stories of markets’Sigrid Wertheim-Heck, Director Marketing and Business Development Fresh Studio presented her perspective on the development of markets:

“First of all Fresh Studio would like to thank the Vietnamese Women’s Museum for the invitation for collaboration to jointly and with shared passion prepare this exhibition. 

My organization, Fresh Studio, has the mission to make safe and good foods available to consumers in Vietnam. With markets dominant in food, and in particular fresh food, distribution, we are pleased to be able to contribute to an exhibition that puts the past presence and future of markets center stage.

Living in Vietnam for over 7 years I have followed the developments of multiple markets. To me markets are like the soul of the city. Markets represent the Vietnamese love for food and the social cohesion in communities. It is at markets that not only daily foods are purchased, but also where people meet and greet and stories are shared. It is essentially within this meaning beyond economic transactions of goods and money, that markets are a unique retailing concept that can’t be compared with so called ‘modern’ supermarkets and convenience shops.

Indeed, markets face challenges in meeting the safety and hygiene requirements of modern times, but as this exhibition so beautifully demonstrates, markets are not static. They transform over time. Currently markets in Vietnam are on the crossroad for future development. When looking ahead it is important to appreciate their past and present meaning in everyday life.

We hope you all enjoy the exhibition and wish that it inspires the sharing of stories and thoughts on markets, ranging from childhood memories to contemporary anecdotes and suggestions for future development.

Thank you.”

+ Download speech in PDF (75,6 KB)

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Source: Fresh Studio, Sigrid Wertheim-Heck

Language: English

Publication date: March 2014

Read more about the exhibition ‘Stories of Markets’:

Exhibition “Stories of Markets” at the Vietnamese Women’s Museum in Hanoi

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